At TechieGigs, we strive to provide the best learning experience for our students. We understand that circumstances may arise where a refund is necessary. This refund policy outlines the conditions and procedures for refund requests for our digital marketing courses.
1. Eligibility for Refunds
Refunds may be granted under the following circumstances:
1.1 Course Cancellation: In the event that TechieGigs cancels a course, you will be eligible for a full refund of the course fee.
1.2 Dissatisfaction with Course Content: If you are dissatisfied with the course content, you may request a refund within the specified time frame, as outlined below.
2. Refund Time Frames
2.1 Course Cancellation: If a course is canceled by TechieGigs, you will receive a full refund within 30 Days from the date of cancellation.
2.2 Dissatisfaction with Course Content: If you are dissatisfied with the course content, you must submit a refund request within 7 Days from the date of course enrollment.
3. Refund Procedure
To request a refund, please follow these steps:
3.1 Contact TechieGigs: Send an email to our customer support team at care@techiegigs.com with your refund request. Please include your full name, contact number, course details, and the reason for your refund request.
3.2 Refund Evaluation: Once we receive your refund request, our team will evaluate it based on the eligibility criteria mentioned in this policy.
3.3 Refund Approval: If your refund request is approved, we will initiate the refund process. The refund will be issued to the original payment method used during the course enrollment.
3.4 Refund Notification: You will receive a notification via email once the refund has been processed. Please allow 3-4 working days for the refund to reflect in your account, depending on your payment provider.
4. Exclusions
The following situations are excluded from our refund policy:
4.1 Failure to Attend: If you fail to attend or complete the course without a valid reason, you will not be eligible for a refund.
4.2 Missed Refund Request Deadline: Refund requests submitted after the specified time frame mentioned in this policy will not be considered.
5. Modifications to the Refund Policy
TechieGigs reserves the right to modify or update this refund policy at any time without prior notice. It is your responsibility to review the policy periodically and familiarize yourself with any changes.